- What is your current processing time?
- Currently, our processing time for stickers and other planner accessories is 7-10 business days. We try to get orders out much sooner though, so keep an eye out for an email notification with your tracking number!
- Subscription orders ship between the 15th and 20th of every month.
- How much is shipping?
- We offer shipping to the U.S. and international. U.S. is $3.50, Canada is $3.50, and other international countries are $4.50.
- International tracking ranges from $9-$13. For international orders, if you do not choose tracking, we cannot be liable or replace lost mail.
- Subscription boxes can only be bought with tracking.
- How do I cancel my order?
- We only accept cancellation within 24 hours of the order being placed. After that, the order goes into production and cannot be canceled. If you receive your order and there is a problem with it, please email me with photos and we would be happy to accommodate!
- We cannot cancel a subscription order that has already processed! If you want to cancel or end your subscription, you will need to do so before it recharges on the 10th of every month.
If you have any other questions, please email me at firstname.lastname@example.org. I will answer within 24-48 hours of receiving your email!
Thank you so much for joining us!!