FAQ
- What is your current processing time?
- Currently, our processing time for stickers and other planner accessories is 5-7 business days. During sales or special promos, processing time is 7-10 business days. We try to get orders out much sooner though, so keep an eye out for an email notification with your tracking number!
- Subscription orders ship between the 20th and 25th of every month.
- How do I cancel my order?
- We only accept cancellation within 24 hours of the order being placed. After that, the order goes into production and cannot be canceled. If you receive your order and there is a problem with it, please email me with photos and we would be happy to accommodate!
- We cannot cancel a subscription order that has already processed! If you want to cancel or end your subscription, you will need to do so before it recharges on the 16th of every month.
If you have any other questions, please email me at sweetbeanplans@gmail.com. I will answer within 24-48 hours of receiving your email!
Thank you so much!!